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Hilton Hotels and Resorts

Descripción

As a Bar Boy, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Bar Boy would also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:
Manage guest queries in a friendly, timely, and efficient manner
Ensure knowledge of menu and all products
Follow correct reporting procedures if faced with issues
Practise Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay.
Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay.
Efficiently completes opening, closing and other side duties.
Maintains all equipment in a clean and polished fashion as required.
Ensures that required chemicals for duty are requisitioned and available for usage.
Ensures that bars are sanitized and spotless before completion of duties.
Replenishes bar supplies such as liquor, fruit, ice and dishes.